Built for retailers frustrated with missed deliveries, damaged goods and poor communication from their current provider. Trained two-person crews, room-of-choice delivery and a named account manager on every account.
Serving furniture & appliance retailers across England, Scotland and Wales · No minimum volume · Response within 24 hours
Retailers typically come to us after problems with failed deliveries, damaged stock, or a delivery partner that's hard to reach when something goes wrong. Expedico is built around a two-person crew model, a named account manager, and full documentation on every job.
Customers get a two-hour named delivery slot and a courtesy call before arrival, so they know exactly when to expect their delivery.
We call customers before arrival to confirm access and agree a convenient slot, reducing the number of items returned to the depot.
Two-person trained crews handle every item with specialist equipment. Timestamped photo proof is taken on every delivery.
A named contact who knows your account, your customers and your product range, reachable directly by phone or email.
Two-hour named slots, weekend availability and custom time windows, agreed to suit your customer base.
Retailers who join during our current UK expansion keep their agreed rates locked in as we grow. Enquire to check availability in your region.
Targets we're held to on every account, reported to you monthly.
Performance against these targets is visible to every retailer through their account portal, alongside delivery-level detail for every job.
Every delivery includes our core white-glove service as standard, with no reduction in service on busy days.
Trained, uniformed two-person teams handle every delivery, reducing the risk of damage to bulky and fragile items.
Core ServiceItems are placed in the room and position the customer chooses, not left at the door.
IncludedFlat-pack furniture builds, appliance installation and white goods connection, available as an add-on service.
Add-onPackaging is removed on departure and disposed of responsibly.
AvailableCollection of an old item can be arranged at the point of delivery.
Add-onAutomated notifications, live ETAs and proof of delivery documentation, visible to you and your customer.
IncludedDrivers call ahead to confirm arrival time and access requirements, reducing failed delivery attempts.
Included as StandardTimestamped photo and digital signature captured on every job as standard documentation.
Included as StandardThe same documentation and process on every delivery, regardless of order size or account volume.
Every retailer account includes access to an online portal covering live tracking, delivery timeline, proof of delivery, performance reports, and customer & delivery notes for every order.
Typical onboarding takes 4–6 days from initial enquiry to your first live delivery.
Fill in our quick enquiry form or call us directly. We'll respond within 24 hours with a tailored proposal — no lengthy procurement process.
~2 minutesYour dedicated account manager builds a transparent, itemised quote specific to your product range, volumes, and geography. No hidden fees.
Within 24 hrsWe integrate with your order management system, agree SLAs, and run a test batch together — all within days. No IT projects required.
Days, not weeksDeliveries begin. Full visibility via your portal, your account manager always one call away. As volumes grow, your rates improve.
Your paceOur teams are trained in the safe handling of large, heavy and fragile items.
We manage the transition from your current provider and match your existing service levels from day one.
Expedico delivers across England, Scotland and Wales, with coverage continuing to expand.
Every Expedico team arrives in a branded vehicle, uniformed and trained to represent your brand throughout the delivery.
There's no minimum volume and no long-term contract to start. Send us a batch of deliveries, review the results, and decide whether to scale up.
Open a Retailer Account →Start with a handful of jobs. There's no minimum volume and no paperwork required upfront.
The trial period includes full white-glove service, a named account manager and the same performance standards as our long-term accounts, from the first delivery.
If performance doesn't meet the agreed standard, you can end the trial with no cancellation fee. If it does, you scale up on your own timeline.
Every delivery is photographed, tracked and signed for. If something goes wrong we can fix it immediately, not three days later.
Fill in a quick form. We respond within 24 hrs.
Your account manager sends a tailored quote.
Integration agreed, first batch scheduled.
Full service, full reporting, zero commitment.
Seen the results? Scale up. Not happy? Walk away.
Tell us about your product range and monthly volumes. A named account manager reviews every enquiry personally and replies within one business day with an itemised quote.
Prefer to talk it through? +44 7818 009004
Complete the form and a named account manager will be in touch within one business day.